Privacy Policy
Last Updated: [DD/MM/YYYY]
RAGHUVANSHI EDUCATIONAL AND WELFARE TRUST (“we”, “our”, or “us”) is committed to protecting the privacy and personal information of individuals who visit our website, donate to our causes, volunteer, or engage with our initiatives in any manner. This Privacy Policy outlines how we collect, use, store, and protect your personal data in compliance with applicable Indian data protection laws and global best practices.
1. Information We Collect
We may collect the following categories of personal information through our website:
a. Personal Identification Information
- Full Name
- Email Address
- Phone Number
- Postal Address
- Date of Birth (if required)
- PAN Number (for donation receipts under 80G, if applicable)
- Gender (optional)
b. Payment and Donation Information
- Amount Donated
- Payment Method (UPI, Credit/Debit Card, Net Banking)
- Transaction Reference Numbers
- Billing Address
Note: We do not store your card or banking credentials. All payments are processed securely via our payment gateway partners (e.g., Razorpay,).
c. Technical & Usage Data
- IP Address
- Browser Type and Version
- Device Type
- Cookies and Usage Analytics
- Referring URLs
- Time spent on pages
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and acknowledge donations
- To issue tax-compliant receipts and certificates
- To maintain donor and volunteer records
- To respond to your queries or requests
- To send updates about our work, campaigns, and events (you can opt-out anytime)
- To comply with legal and regulatory obligations
- To improve our website and user experience
3. Legal Basis for Processing
We collect and process your personal data based on:
- Consent: When you voluntarily provide us information
- Legal Obligation: For issuing 80G receipts, accounting, and compliance
- Legitimate Interest: To communicate with you or improve our services
4. Sharing of Information
We do not sell or rent your personal data. We may share your information only with:
- Authorized third-party payment gateways for secure donation processing
- Regulatory authorities, if required under law
- Our internal team or trusted vendors who help us operate the website and manage campaigns (under confidentiality)
5. Data Security
We implement reasonable physical, administrative, and technical safeguards to protect your personal data. These include:
- SSL encryption on our website
- Secure donation gateways
- Role-based access to donor data
- Regular monitoring of data access logs
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance website performance, analyze traffic, and improve the user experience.
By using our website, you consent to our use of cookies.
For details on cookies, please refer to our [Terms & Conditions].
7. Data Retention
We retain personal data for as long as necessary to fulfill the purpose it was collected for, including legal, accounting, or reporting requirements.
After that, the data is securely deleted or anonymized.
8. Your Rights
Subject to applicable laws, you may have the right to:
- Access, update, or delete your personal data
- Withdraw consent for communications
- Request a copy of data held about you
- Raise a concern about misuse or unauthorized access
To exercise these rights, please contact us at:
📧 Email: [Insert your NGO’s official email address]
📞 Phone: [Insert NGO’s contact number]
9. Third-Party Links
Our website may contain links to third-party websites or platforms (e.g., social media, external campaign tools). We are not responsible for the privacy practices of these websites. Please review their policies before submitting any personal data.
10. Children’s Privacy
We do not knowingly collect personal information from children under the age of 13. If we become aware that such data has been collected inadvertently, we will take steps to delete it promptly.
11. Policy Updates
We reserve the right to modify or update this Privacy Policy at any time. The latest version will always be available on our website, with the “Last Updated” date at the top.
12. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, you can contact us at:
RAGHUVANSHI EDUCATIONAL AND WELFARE TRUST
📍 Address: [Insert Registered Office Address]
đź“§ Email: [Insert official email]
📞 Phone: [Insert helpline number]